NHS Sussex FOIA: Defensive Behaviour Indicators & Section 17 Escalation
Tags: NHS, Sussex, FOIA:, Defensive, Behaviour, Indicators, &, Section, 17, Escalation
“Trust IT policy prohibits staff from opening attachments…”
Probability: 75%
A procedural barrier deployed at the earliest stage, preventing the FOI team from engaging with the substance of the request. The refusal is inconsistent with standard FOIA practice, where text‑only PDFs are routinely accepted.
“The scope of information you are wanting is unreasonable.”
Probability: 80%
A discouragement tactic frequently used when a request touches on governance failures or sensitive institutional processes. The request concerns mandatory governance documents, making the label questionable.
“Not held in one central repository.”
Probability: 85%
A strong indicator of either disorganisation or reluctance to acknowledge the existence (or absence) of required governance materials. IG, Caldicott, audit and retention frameworks must be centrally maintained.
“We kindly ask that you… significantly reduce the scope.”
Probability: 70%
A manoeuvre aimed at narrowing the disclosure obligation and avoiding the need to confirm what is held, what is missing, and what may be institutionally sensitive.
“Section 12 applies…”
Probability: 80%
Section 12 is often used as a defensive shield when a request risks exposing governance gaps. The Trust asserts that multiple departments would need to conduct extensive searches — itself a sign of weak document governance.
“You may wish to contact PALS…”
Probability: 65%
A diversionary suggestion directing the requester away from statutory FOIA rights. PALS is irrelevant to FOIA and its inclusion is a recognised pattern of administrative deflection.
“We do not have access to this document… personal data.”
Probability: 90%
A highly unusual position. The document was authored by the Trust and concerns institutional actions. This behaviour strongly suggests perceived institutional risk and an attempt to avoid internal cross‑referencing.
- refusal to narrow the request (justified),
- clarification that the witness statement is already held by multiple authorities,
- explanation that the requested documents are standard governance materials,
- request for:
- the statutory basis for refusal,
- the cost calculation,
- identification of which information is held,
- identification of which information is not held.
- commit to a legal position,
- quantify the alleged cost burden,
- admit what is held,
- admit what is missing,
- justify the refusal in writing.
Your request for a Section 17 notice directly challenges the Trust’s avoidance strategy. It compels transparency and forces the authority to formalise its position — something institutions often seek to avoid when governance weaknesses may be exposed.
- Refusal to open attachments
- Resetting the FOIA clock
- Delayed engagement with the request
- Pressure to reduce scope
- Early invocation of Section 12
- Use of discouraging language (“unreasonable”)
- Documents allegedly not centralised
- Need for “numerous departments” to locate mandatory materials
- Avoidance of the 2022 witness statement
- Diversion to PALS
- Reluctance to confirm what is held or missing
- Resistance to issuing a Section 17 notice
- administrative defensiveness,
- avoidance of disclosure,
- potential governance gaps,
- risk‑averse handling of historically sensitive material,
- institutional reluctance to formalise a refusal.
